![]() ![]() ![]() This ability to connect anyone, including patients, coupled with its ability to be implemented quickly by facilities of any size and any number of users, allows Backline to enable what DrFirst calls “healthcare without walls.”ĭeemer explains that “Backline allows healthcare providers to extend their care beyond the walls of a hospital, doctor’s office, or clinic, to anywhere the patient is.” Backline also enables e-forms and e-signatures to complete and manage forms, which often is an invisible but essential part of care delivery, according to Fischer. “What makes Backline so valuable in any healthcare setting is that it is a robust and comprehensive care collaboration platform, not simply a telehealth solution,” says Fischer, who spent over 20 years as a CIO for a hospital in New York.ĭeveloped with the needs of healthcare providers at its core, Backline is a four-in-one solution that provides HIPAA-compliant secure communications for telehealth, messages, clinical communications, and e-prescribing. And we see our mission as continuing to ‘Unite the Healthiverse’ by creating true, grassroots access to information and workflows in order to break down the walls that hinder efficient collaboration,” Deemer adds.Īdding telehealth to the Backline platform, rather than developing a separate solution, made sense to DrFirst because it sees telehealth as one aspect of care collaboration. ![]() “We coined the term ‘Healthiverse’ to represent all those interested players who are eager to contribute to good outcomes for patients. This horizontal approach led DrFirst to introduce the “Healthiverse” in 2020, to mark its 20 th anniversary. “We decided to take a horizontal approach to the healthcare space, creating a thin, connected layer through all the stakeholders that tied them all to the points of patient encounters,” he explains. Since joining the company in 2004, Deemer has played a crucial role in formalizing and driving improved business processes while developing new technology strategies to leverage the benefits of e-prescribing and other DrFirst platforms and services for providers, hospitals, payers, and other healthcare stakeholders. “We spent many years working to build a footprint in the ‘triangle of care,’ which represents doctors, pharmacies, and hospitals,” says Deemer. Cameron Deemer, President, DrFirst.įounded in 2000 by James Chen, a seasoned entrepreneur who helped establish VPN technology, DrFirst’s vision was to provide high-quality, sophisticated, and affordable tools to doctors. “Of course, we had no idea that this pandemic was about to thrust telehealth, and Backline, onto center stage,” says G. In the months before the pandemic’s first documented case in China, a health technology company in Rockville, Maryland, was preparing to add telehealth as a natural evolution to its award-winning care collaboration platform, Backline. We spent many years working to build a footprint in the ‘triangle of care,’ which represents doctors, pharmacies, and hospitals G. Both the Centers for Disease Control and the World Health Organization advocated for telemedicine as a means to care for patients while reducing the risks of spreading the virus by going to hospitals and doctors’ offices. ![]() “Telemedicine is being recognized today for helping control the spread of the pandemic by keeping people out of the hospital when possible while allowing them to receive the care and treatment that they needed,” says Linda Fischer, SVP, Product Strategy, DrFirst. As a result, virtual care and remote monitoring are in the spotlight today more than ever before. Suddenly, healthcare institutions and regulatory bodies were compelled to look for technological solutions to enable healthcare access while reducing exposure to the novel coronavirus. What makes Backline so valuable in any healthcare setting is that it is a robust and comprehensive care collaboration platform, not simply a telehealth solution Linda Fischer, SVP, Product Strategy However, when news of a pandemic began to hit the international headlines in early 2020, the stage was set for telehealth to finally fulfill its predicted potential as health systems worldwide struggled to meet new demands on capacity. Telehealth has been a critical, though underused, element of the healthcare ecosystem for decades, championed by early adopters, including the National Aeronautics and Space Administration, since the late 1960s. ![]()
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